Merchant-fulfilled Amazon order fulfillment from Montreal. Native SP-API integration, same-day shipping, daily OTDR/LSR/VTR monitoring. Per-order pricing from $1.30 CAD. Built for Canadian Amazon sellers who can\'t afford account suspensions because of missed shipments.
Amazon FBM (Fulfilled by Merchant) means you handle the order fulfillment side of selling on Amazon. The customer places an order on Amazon, Amazon takes the payment and notifies you, you (or your 3PL) pick the right SKU from your warehouse, pack it, generate a shipping label, hand it to a carrier, and ship within Amazon\'s promised ship-by date. Returns come back to your address. Amazon manages the listing, the customer communication, and the refund — you manage the physical inventory and shipping.
The catch with FBM is that Amazon measures everything you do. Shipped late? Late Shipment Rate goes up. Tracking number invalid? Valid Tracking Rate drops. Order delivered after the promised date? On-Time Delivery Rate falls. Miss the targets and Amazon can suspend your listings or your entire account — sometimes within weeks. This is why a Canadian FBM 3PL isn\'t just "pick-and-pack" — it\'s an Amazon-specific operation calibrated to keep your account health green.
For Canadian sellers, FBM from a Montreal warehouse gives you three structural advantages: same-day shipping for orders received before 2 PM ET, predictable carrier transit times to Canadian destinations, and 60-minute access to US cross-border lanes for Amazon.com FBM orders. This page covers exactly how we deliver on those advantages — and how we protect the metrics that matter.
FBA isn\'t always the answer. Here\'s where FBM has the structural advantage — and where FBA wins. Most sellers run both, picking per SKU.
| Aspect | Amazon FBA | Amazon FBM (with PrepKingz) |
|---|---|---|
| Who handles fulfillment | Amazon (their warehouses, their carriers) | You (or your 3PL like PrepKingz) |
| Pricing model | Amazon FBA fees + your prep ($0.80–$1.25/unit) | Per-order picking ($1.30–$1.99) + carrier rates |
| Storage fees | Monthly + long-term Amazon fees (can be brutal) | 3PL storage rate (typically cheaper, more predictable) |
| Returns handled by | Amazon (you pay return fees) | Your 3PL (you keep full control + visibility) |
| Buy Box advantage | Major Buy Box boost via Prime badge | Possible if you maintain shipping metrics tightly |
| Best for | High-velocity SKUs, brand owners scaling fast | Oversized items, low-velocity SKUs, control-focused sellers |
| Account health risk | Lower (Amazon handles delivery metrics) | Higher (your shipping = your metrics) |
Many of our sellers run hybrid — high-velocity SKUs on FBA, oversized/low-velocity SKUs on FBM. Same warehouse, same inventory pool, both fulfillment models. See our FBA prep service →
With FBM, Amazon watches every move you make. Miss the targets on these 5 metrics and you can lose listings, the Buy Box, or your entire account — often within weeks of slipping.
Unlike FBA where Amazon handles delivery, FBM puts the entire shipping performance on you. One weekend of missed shipments, one carrier disruption, one season of returns gone wrong — and Amazon can suspend your listings or your account. We monitor these 5 metrics daily, not weekly, so anomalies get caught before Amazon flags them.
Percentage of FBM orders delivered by the promised date. The single most-watched metric for FBM sellers. Misses are usually caused by: missed carrier pickups, wrong service level chosen, or shipping from too far from the buyer. We rate-shop carriers + same-day handoff = OTDR consistently 99%+.
Percentage of FBM orders with valid carrier tracking numbers that scan within the carrier network. Missing tracking or invalid numbers tank this fast. We use carrier API integrations that auto-validate tracking and push back to Seller Central in real time.
Percentage of orders shipped after the promised ship-by date. Calculated over 7-day and 30-day windows. Even one weekend of missed shipments can spike LSR for the month. Our SLA is same-day shipping for orders received before 2 PM ET, no exceptions.
Percentage of orders you cancel before shipping (usually because of stockouts or wrong inventory counts). Our real-time inventory sync prevents most stockouts. You see inventory drop in Shopify/Seller Central the moment we pick.
Percentage of orders refunded after delivery. While much of this is product-quality driven, damaged-in-transit refunds we can prevent: better packing, right-sized boxes, fragile labels. Our packing protocol is calibrated per SKU once we know your product.
Same flow every time, same metrics monitoring, same notifications. No surprises, no "let me check with the warehouse" delays.
Your suppliers ship inventory to our warehouse. Parcel, pallet, or container — all accepted from Canadian, US, and overseas senders. Receive, count, inspect within 24 hours.
Inventory gets assigned bin locations and synced to your Amazon Seller Central listing quantity. You see accurate counts in real time. No more overselling phantom inventory.
We connect to Amazon SP-API and pull FBM orders every 15 minutes. SKU, variant, shipping address, gift options, ship-by date — straight into our pick queue.
Orders received before 2 PM ET ship same-day. Picking from bins, packing per SKU protocol, generating Amazon Buy Shipping label (or external carrier label). Photo of every package logged.
Carrier tracking number pushed back to Seller Central within minutes of label generation. Amazon notifies your customer. Your VTR (Valid Tracking Rate) stays clean.
We monitor your OTDR, LSR, and VTR daily — not weekly, not monthly. Any anomaly = immediate action. Your account health gets actively defended, not just observed.
Real-time order sync, automatic tracking push, live inventory updates. No CSV exports, no Zapier, no third-party order management software.
Native Amazon SP-API connection. Orders sync every 15 minutes, tracking pushes back automatically. No third-party software, no Zapier.
We use Amazon Buy Shipping when it makes sense (rate + tracking protection). Falls back to external carriers when their rate beats Amazon's.
Stock levels update in Seller Central as we pick. Set restock thresholds in your portal, get alerts before you sell out. Stops cancellation rate damage.
Same inventory pool serves Amazon FBM, Shopify DTC, eBay — one warehouse, one bin location per SKU. No split inventory headaches.
Slide to your monthly Amazon FBM orders, pick your average SKUs per order. We calculate your tier, per-order rate, and total monthly spend.
Monthly orders + average units per order → tier, rate, and total.
First unit per order included in base rate. Extras at $0.25/unit. Shipping carrier rates billed at cost. Returns at $0.50/inspection.
Lock in this ratePer-order pricing tiered by monthly Amazon FBM volume. Same pricing as our Shopify DTC service — same workflow.
All plans include integration, picking, packing, and discounted shipping rates.
FBM returns are different from Shopify returns. Amazon controls the refund timing, the customer communication, and the return authorization. We handle the physical receiving, inspection, and disposition — all timed to keep Amazon happy and your unit accuracy clean.
The biggest difference: Amazon expects timely processing. Sitting on a returned unit for 2 weeks hurts your seller-perception metrics. Our 4-step flow processes returns within 24 hours of arrival.
Where your Amazon FBM orders get picked, packed, and shipped same-day. Bilingual team, Amazon-trained operators, infrastructure for serious order volume. Full warehouse tour →
Monthly FBM order volume, average SKUs per order, channel mix (FBM only or hybrid FBA+FBM+Shopify), current Amazon account health — we review and reply within 4 business hours with transparent per-order pricing tied to your actual operation.
Answer a few quick questions and we will recommend the right logistics setup, quote structure, and onboarding path for your business.
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Whether you\'re a FBM-only seller or running hybrid FBA+FBM+Shopify, we handle your Amazon orders from Montreal. Same-day shipping, native SP-API, account health protection, bilingual.