What is eBay fulfillment, exactly?
eBay fulfillment is the operational side of selling on eBay: receiving inventory, storing it, picking orders when buyers commit to purchase, packing with appropriate materials, generating shipping labels, handing off to carriers, and processing returns. A fulfillment partner like PrepKingz handles all of this from a Montreal warehouse so you focus on sourcing, listing, and customer messaging.
How much does eBay fulfillment cost in Canada?
PrepKingz eBay fulfillment starts at $1.30 per order CAD for high-volume sellers (1500+ orders/month), $1.75/order for 500–1499 orders, and $1.99/order for 300–499 orders/month. Extra units beyond the first: $0.25/unit. Shipping carrier rates billed at cost (Canada Post, UPS, FedEx, GLS, UniUni). Same pricing structure as Shopify DTC and Amazon FBM since the workflow is identical.
What is Top Rated Seller (TRS) status and why does it matter?
TRS is eBay's recognition for sellers with consistently strong performance — same-day handling, low defect rates, high positive feedback, and tracking on every order. TRS sellers get a visibility boost in search results and a TRS badge buyers trust. TRS Plus listings (a subset) qualify for a 10% Final Value Fee discount — direct money in your pocket. Our same-day shipping SLA and API tracking integration meet TRS+ requirements by default.
How do you protect my eBay TRS status?
Three ways. (1) Same-day shipping for orders received before 2 PM ET keeps your on-time shipping rate above 99%. (2) Tracking upload via eBay API the moment labels are generated keeps tracking upload rate at 100%. (3) Daily monitoring of your defect rate, case rate, and feedback — anomalies caught within 24 hours so you can proactively address them. Most clients see TRS qualification improve within the first 30 days.
Can I run eBay AND Amazon (FBM or FBA) from the same inventory pool?
Yes — this is one of our most popular setups. Your inventory sits in one bin location at our Montreal warehouse. As orders come in from eBay, Amazon, or Shopify, we pick from the same bin. Real-time inventory sync prevents overselling across channels. Many of our clients run 3-4 channels simultaneously.
Do you do photography and listing prep for resellers?
Yes — for OA, liquidation, and reseller clients we offer item-level photography against a clean background. Photos pushed to your listing tool of choice (eBay listing manager, Vendoo, List Perfectly, ResellAssistant). Photo prep is quoted per item type since complexity varies — a simple book vs. a multi-piece set are different lift levels.
Can you handle liquidation pallet receiving and sorting?
Yes. We receive pallets from Liquidation.com, B-Stock, retail liquidators, or wholesale lot sellers. Sort by condition (new / open box / used / damaged). Photograph each unique item. List or hold for your listing process. Disposition unsellable items per your direction. Quoted per pallet based on volume and sort complexity.
What about eBay International Shipping (eIS) program?
We support eIS — when a US or international buyer purchases your item, we ship to the eIS hub in the US and eBay handles the rest. This eliminates the customs and international shipping complexity for Canadian sellers. We can also do direct international shipping via Canada Post International when eIS isn't a fit.
How fast do you ship eBay orders after they're placed?
Same-day shipping for orders placed before 2 PM ET (Mon–Fri). Orders after cut-off ship next business day. Same-day weekend shipping available on request. Same-day is required to maintain TRS Plus status, which means it's non-negotiable for us.
What shipping carriers do you use for eBay orders?
Canada Post (most domestic CA orders), UPS, FedEx (heavier or US-bound), GLS Canada, and UniUni (last-mile in major Canadian cities). We rate-shop per order based on destination, weight, and your service-level preference. Most clients save 15-30% on shipping costs vs. single-carrier strategies.
Do you handle eBay returns?
Yes. Customer files return via eBay, you approve (or auto-approve per your policy), return label is generated. Customer ships back to our address. We receive, inspect within 24 hours, photograph any damage, restock re-sellable units automatically, and quarantine damaged items for your decision. Returns are billed per-unit inspection ($0.50 typically).
Can I use my own eBay listing tools (Vendoo, List Perfectly, etc.)?
Yes — we integrate with most popular eBay listing tools. The connection is at the eBay account level (via eBay API), so whatever listing tool you use to push listings still works. Photos taken in our warehouse can be exported to any cloud storage and pulled into your listing tool.
What about high-value items (electronics, designer goods)?
We handle high-value items with extra care: dedicated bin locations with serial number tracking, photographed at intake and outbound, signature confirmation on outbound shipping, and insurance per shipment. Quoted on a per-account basis for sellers with consistent high-value SKU rotation.
Is GST/HST charged on eBay fulfillment service fees?
Yes — GST/QST applies to fulfillment service fees per Canadian tax law. We invoice in CAD with full GST/QST breakdown. If you're a GST-registered business, these are recoverable as input tax credits. Not tax advice — verify with your accountant.
How do I get started with eBay fulfillment?
Three steps. (1) Request a quote — tell us your monthly eBay order volume, average SKUs per order, whether you need photography/listing prep, and channel mix (eBay only or hybrid with Amazon/Shopify). We reply within 4 business hours. (2) Sign the service agreement (electronic via Documenso). (3) Connect eBay API to our portal, ship your inventory, start fulfilling. Most stores go from first contact to first shipped order within 7 business days.