Native Shopify connection
Direct API connection to your Shopify store. Orders sync in real-time as they come in. No CSV exports, no manual entry, no Zapier middle-layer.
DTC Fulfillment · Montreal, Canada
Shopify fulfillment built for Canadian DTC brands.
Native Shopify integration, pick-pack-ship from Montreal, multi-carrier rate shopping, branded packaging, and a returns workflow that actually works. Per-order pricing from $1.30 CAD with no monthly retainer. Built for serious Canadian Shopify stores doing 300+ orders/month.
$1.30Per order at 1500+/mo tier
5Shipping carriers rate-shopped
Same-dayShip orders before 2 PM ET
$0/moNo monthly retainer
What is DTC fulfillment
Shopify fulfillment, without the BS.
Shopify DTC (direct-to-consumer) fulfillment is the operational engine behind your store: receiving inventory from suppliers, storing it, picking orders as customers place them, packing with your branded materials, generating shipping labels, handing off to carriers, and processing returns. Done right, your customer experiences a fast, branded unboxing. Done wrong, you spend 4 hours a day in a basement printing labels and your brand suffers because shipments are slow.
For Canadian Shopify brands specifically, the strategic question isn\'t whether to outsource — it\'s whether to outsource to a Canadian or US-based 3PL. US-based options look cheap on paper, but cross-border duties, slower CA delivery times, and FX exposure eat the savings. A Canadian 3PL based in Montreal — 60 minutes from the US border — gives you the best of both: lower CA shipping costs, fast US cross-border for southern-bound orders, and zero duty headaches on inbound inventory.
This page is a practical reference for Canadian Shopify brand owners evaluating fulfillment partners. We\'ll cover the integration, the carrier choices, the calculator, the returns workflow, and the pricing — without the marketing fluff most 3PL websites are full of.
Strategic choice
Why a Canadian Shopify brand should fulfill from Canada.
It\'s tempting to use a US-based 3PL because their pricing looks cheaper. Here\'s why the real math usually points to a Canadian warehouse — especially Montreal.
CA
No cross-border duties on inbound
Your supplier ships to Canada, you don\'t pay duties on inventory entering the country. US-based 3PLs cost you duties + brokerage on every inbound shipment.
↓$
Cheaper domestic CA shipping
Canada Post and Canadian UPS/FedEx rates for domestic CA orders are 30–50% cheaper than a US-based 3PL shipping cross-border to Canadian customers.
FX
CAD billing, no FX exposure
Fulfillment fees invoiced in CAD. No USD invoice surprises when exchange rates move. Most US 3PLs charge in USD with 2% FX markup baked in.
60m
Fast cross-border for US orders
60 minutes from the QC/NY border. US-bound orders ship via FedEx Cross-Border or UPS Cross-Border lanes with 2–4 day transit to most US destinations.
Native Shopify integration
Plugged into Shopify like a native app.
Real-time order sync, inventory updates, tracking notifications. No Zapier, no CSV exports, no third-party middleware. Just Shopify and us.
Inventory sync
Stock levels update in Shopify automatically as we pick orders. Run low? You get an alert before you sell out. No more overselling.
Tracking auto-sent
The moment we ship, Shopify pushes tracking to your customer (email + SMS if you have it set up). Shopify's native flow stays intact.
SKU + variant aware
Multi-variant products (size, color, style) handled natively. We pick the right variant, every time, without you setting up custom rules.
From order to doorstep
The Shopify fulfillment workflow, step by step.
Same flow every time, same notifications at every checkpoint. No "let me check with the warehouse" surprises.
01
Inventory arrives at Montreal
Your supplier or manufacturer ships inventory to our warehouse. Parcel, pallet, or container — all accepted from Canadian, US, and overseas senders.
02
Receive, count, bin
Within 24 hours of arrival, every unit is counted against your packing list, inspected for damage, and assigned a bin location. You get a digital receipt.
03
Shopify orders sync live
Native Shopify API connection pulls every order the moment it's placed. SKU, variant, shipping address, gift notes, all of it — straight into our pick queue.
04
Pick, pack, brand
Trained pickers grab the right SKU and variant. Packing includes your branded boxes, inserts, thank-you cards, or marketing materials if you supply them.
05
Carrier rate-shop & ship
We compare Canada Post, UPS, FedEx, GLS, and UniUni rates for each order destination, pick the best rate, label the package, and hand off for daily pickup.
06
Tracking + analytics
Tracking number pushes to Shopify automatically. Customer gets notified. You see all order statuses, shipping spend, and on-time rates in your client portal.
5 carriers, rate-shopped per order
We pick the right carrier for every order.
Single-carrier fulfillment is what cost a lot of Canadian DTC brands their margins. We rate-shop 5 carriers per order based on destination, weight, and your service-level preference.
| Carrier | Typical speed | Best for | Why we use it |
|---|---|---|---|
| Canada Post | 2–7 days | Standard ground, rural Canada, PO boxes | Lowest cost for most domestic CA orders |
| UPS | 1–4 days | Heavier packages, urban Canada, US delivery | Strong tracking, faster than Canada Post |
| FedEx | 1–4 days | Cross-border CA→US, time-sensitive | Best for US-bound DTC orders |
| GLS Canada | 2–5 days | Mid-size parcels, Ontario/Quebec corridor | Competitive rates, growing network |
| UniUni | 1–3 days | Last-mile in major Canadian cities | Ecommerce-specific, very competitive pricing |
Want a specific carrier preference per order or per region? Set your rules in the client portal — we route accordingly.
Live cost calculator
See your monthly fulfillment cost in 5 seconds.
Slide to your monthly orders, pick your average SKUs per order. We calculate your tier, per-order rate, and total monthly spend.
Your Shopify fulfillment cost, calculated.
Monthly orders + average units per order → tier, rate, and total.
Monthly order volume
500orders / month
1001k2k3k4k5k+
Average units per order
Premium tier
$1.75per order CAD
Base order picks: $875.00
+ Extra units: $250.00 · Monthly total: $1,125.00
First unit per order included in base rate. Extras at $0.25/unit. Branded packaging, inserts, returns billed separately and quoted to your specific setup.
Lock in this rate
Transparent per-order pricing
Full pricing breakdown by tier.
Per-order pricing tiered by monthly volume. Add-ons listed line-by-line so there are zero invoice surprises.
💲 Transparent Pricing
Plans That Grow With You
All plans include integration, picking, packing, and discounted shipping rates.
Essential
$1.99
per order · 300–499 orders/month
- Extra Unit Picked+$0.25/unit
- Shipping BoxFREE if provided
- Custom Shipping BoxCustom Quote
- Marketing InsertsCustom Quote
- Polybags/ExtrasCustom Quote
Premium
$1.75
per order · 500–1499 orders/month
- Extra Unit Picked+$0.25/unit
- Shipping BoxFREE if provided
- Custom Shipping BoxCustom Quote
- Marketing InsertsCustom Quote
- Polybags/ExtrasCustom Quote
Elite
$1.30
per order · 1500+ orders/month
- Extra Unit Picked+$0.25/unit
- Shipping BoxFREE if provided
- Custom Shipping BoxCustom Quote
- Marketing InsertsCustom Quote
- Polybags/ExtrasCustom Quote
Returns workflow
The returns process most 3PLs hide.
For most DTC brands, returns are 5–15% of orders shipped. A 3PL that doesn\'t handle returns well leaves you re-packing returns in your kitchen, losing inventory accuracy, and writing off units that could have been re-sold.
Here\'s our actual 4-step returns flow. Every step is documented in your client portal with photos and a recommendation. No surprises, no inventory black holes.
01
Customer triggers return in Shopify
You approve the return inside Shopify (or auto-approve via your return policy). Return label is generated and emailed to the customer.
02
Package arrives back at Montreal
Customer ships back. We receive the return within 24 hours and log it against the original order in your portal.
03
Inspection & disposition
We inspect every returned unit: re-sellable, refurbish-able, or damaged. You see photos and our recommendation in the portal.
04
Restock, refurbish, or write off
Re-sellable units go back to bin storage and Shopify inventory updates. Damaged items are quarantined for your decision. No surprises.
Inside the warehouse
111 Chabanel Ouest, Montreal, Quebec.
Where your Shopify orders get picked, packed, and shipped. Bilingual team, dedicated DTC workstations, and infrastructure for serious order volume. Full warehouse tour →
FAQ — Shopify fulfillment Canada
15 questions Shopify brands ask before signing.
What is Shopify DTC fulfillment, exactly?
Shopify DTC (direct-to-consumer) fulfillment is the process of receiving, storing, picking, packing, and shipping individual customer orders from your Shopify store. A fulfillment partner like PrepKingz takes over the operational side so you focus on marketing, product, and brand. Your Shopify store stays your store — we just become the warehouse and shipping arm behind it.
How much does Shopify fulfillment cost in Canada?
PrepKingz Shopify DTC fulfillment starts at $1.30 per order CAD for high-volume sellers (1500+ orders/month), $1.75/order for 500–1499 orders, and $1.99/order for 300–499 orders/month. Extra units picked beyond the first: $0.25/unit. Shipping boxes are free if you provide them, otherwise quoted. No monthly retainer, no setup fees.
What's the minimum order volume to use your DTC fulfillment service?
300 orders per month is the minimum. If you're below that, we can still discuss case-by-case but the per-order pricing is calibrated for sellers doing serious volume. Most Canadian Shopify stores hit 300 orders/month within 6–12 months of launching with good product-market fit.
Do you integrate directly with Shopify, or do I need Zapier?
Native integration. We connect directly to your Shopify store via the Shopify API. Orders sync in real-time, inventory levels stay accurate, tracking pushes back automatically. No Zapier, no CSV exports, no middle-layer software.
Can you do branded packaging, inserts, and custom unboxing?
Yes. We work with your branded boxes, polymailers, tissue paper, stickers, thank-you cards, and marketing inserts. You ship your branded materials to us once, we keep them in stock and apply them to every order. Custom unboxing is a major reason DTC brands choose a hands-on prep partner over a giant 3PL.
What shipping carriers do you use for DTC orders?
Canada Post, UPS, FedEx, GLS Canada, and UniUni. We rate-shop each order automatically based on destination, weight, and your service-level preference (cheapest vs. fastest). Most clients save 15–30% on shipping costs vs. a single-carrier strategy.
Do you handle returns?
Yes — returns are a standard part of DTC fulfillment. We receive the return, inspect within 24 hours, photograph any damage, restock re-sellable units automatically, and quarantine damaged items for your decision. Returns are billed per-unit inspection ($0.50 typically), with restocking included.
Can you ship internationally from Canada (US, EU, Australia)?
Yes — we ship Canada-wide as standard, US cross-border via FedEx/UPS Cross-Border lanes (60 min to QC/NY border crossing), and international via Canada Post International or DHL on request. Customs documentation handled per-shipment for cross-border orders.
How fast do you ship orders out after they're placed in Shopify?
Standard same-day shipping for orders placed before 2 PM ET (Mon–Fri). Orders placed after cut-off ship next business day. Same-day weekend shipping available on request. Most Canadian DTC customers receive orders within 2–5 business days from order placement, depending on destination and carrier.
Can you handle subscription box fulfillment (recurring orders)?
Yes — subscription orders sync from Shopify just like one-time orders. We handle the recurring pick/pack/ship cycle. Custom subscription kits (multiple items in one box, rotating SKUs by month) are supported. Quote includes per-box assembly time if components vary.
Do you offer kit assembly and bundle creation for Shopify products?
Yes. We assemble bundles, multi-piece kits, gift sets, and subscription boxes. Components can be sourced from different suppliers and combined in our warehouse. Quoted per-bundle assembly time, then per-order picking afterwards.
How do I know what's happening with my inventory and orders?
Your client portal shows real-time inventory levels per SKU, order status, shipping spend, on-time delivery rates, and returns rate. Shopify also stays in sync — inventory updates push back automatically. Most clients check the portal weekly, not daily.
What if I sell on Shopify AND Amazon (FBM) at the same time?
Same warehouse, same inventory pool, same team. Shopify orders pick from the same bins as Amazon FBM orders. You don't split inventory across two services. Many of our clients run hybrid Shopify DTC + Amazon FBM, sometimes plus Amazon FBA prep — all from PrepKingz Montreal.
Is GST/HST charged on fulfillment service fees?
Yes — GST/QST applies to fulfillment service fees per Canadian tax law. We invoice in CAD with full GST/QST breakdown. If you're a GST-registered business, these are recoverable as input tax credits. Not tax advice — verify with your accountant.
How do I get started?
Three steps. (1) Request a quote — tell us your monthly order volume, average SKUs per order, and channel mix. We reply within 4 business hours. (2) Sign the service agreement (electronic via Documenso). (3) Connect Shopify to our portal, ship your inventory, start fulfilling. Most stores go from first contact to first shipped order within 7 business days.
Custom quote — 60 seconds
Tell us about your store. We send real numbers.
Monthly order volume, average SKUs per order, channel mix, branded packaging needs — we review and reply within 4 business hours with transparent per-order pricing tied to your actual operation.
PrepKingz Quote Builder
50+Google reviews supporting the brand.
4.9/5Trusted by sellers who need dependable prep.
Turn prep chaos into a scalable operation.
Answer a few quick questions and we will recommend the right logistics setup, quote structure, and onboarding path for your business.
1 business day reply
No monthly fees
Canada + US ready
What your quote includes
- Volume-based pricing guidance tailored to your business.
- Clear next steps for onboarding, cross-border routing, and prep flow.
- A faster path from incoming inventory to ready-to-sell units.
Reliable prep. Faster turnaround. Clear communication from day one.
Custom Quote
Get your tailored PrepKingz plan
Step 1 / 7
Fast quote turnaround
Cross-border expertise
No monthly fee commitment
No credit card required
Ready when you are
One warehouse. All your DTC fulfillment.
Whether you\'re launching a Shopify store or scaling past 5000 orders/month, we run your fulfillment from Montreal. Native integration, multi-carrier, bilingual, transparent.
Warehouse
111 Chabanel West, Suite 629
Montreal, QC H2N 1C9
Montreal, QC H2N 1C9
PrepKingz Warehouse Inc.
Montreal · QC · Canada